1. Introduction

Welcome to Putao (“we”, “our”, or “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website at putao.com.my and make purchases through our online store.

By using our website, you agree to the collection and use of information in accordance with this policy.

2. Who We Are

Uliko Marketing (M) Sdn. Bhd.

Lot 729, Lorong Bintang, Jalan Peserai, Mukim Peserai, Batu Pahat, Malaysia 📞 (+60) 16-771 7600 ✉️ alice.tok@uliko.com.my

3. Age Restriction

Our website sells alcoholic beverages. By accessing this site, you confirm that you are at least 21 years of age and non-Muslim, as required under Malaysian law. We do not knowingly collect personal information from individuals who do not meet these requirements. If we discover that we have inadvertently collected such information, we will delete it promptly.

4. Information We Collect

When you use our website, we may collect the following types of information:

a) Information You Provide Directly

  • Name, email address, phone number
  • Billing and shipping address
  • Payment information (processed securely via third-party payment gateways — we do not store your card details)
  • Order history and preferences
  • Messages sent to us via contact forms or WhatsApp

b) Information Collected Automatically

  • IP address and browser type
  • Pages visited and time spent on site
  • Referring website
  • Device type (mobile, desktop, tablet)
  • Cookies and tracking data (see Section 8)

5. How We Use Your Information

We use the information we collect to:

  • Process and fulfil your orders
  • Send order confirmations, invoices, and delivery updates
  • Respond to your enquiries and customer service requests
  • Improve our website and product offerings
  • Send promotional emails or offers (only if you opt in)
  • Comply with legal obligations under Malaysian law
  • Prevent fraud and protect the security of our site

6. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Delivery partners – to fulfil and ship your orders
  • Payment processors – to securely handle transactions
  • IT and hosting providers – who support our website operations
  • Legal authorities – if required by Malaysian law or court order

All third-party partners are required to handle your data securely and only for the purposes we specify.

7. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by Malaysian law. Order records are typically retained for 7 years for tax and accounting purposes. You may request deletion of your account data at any time (subject to legal obligations).

8. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. We use them to:

  • Remember your age verification status
  • Keep items in your shopping cart
  • Analyse website traffic (via analytics tools)
  • Remember your preferences (e.g., light/dark mode)

You can control or disable cookies through your browser settings. Note that disabling cookies may affect the functionality of certain parts of our website.

9. Your Rights

Under Malaysia’s Personal Data Protection Act 2010 (PDPA), you have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate or incomplete data
  • Request deletion of your data (where legally permitted)
  • Withdraw consent for marketing communications at any time
  • Lodge a complaint with the relevant authority

To exercise any of these rights, please contact us at alice.tok@uliko.com.my.

10. Security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. Our website uses SSL encryption for all data transmission. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

11. Third-Party Links

Our website may contain links to third-party websites (such as our social media pages on Facebook and Instagram). We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies separately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

📍 Lot 729, Lorong Bintang, Jalan Peserai, Mukim Peserai, Batu Pahat, Malaysia 📞 (+60) 16-771 7600 ✉️ alice.tok@uliko.com.my 💬 WhatsApp Us